— TERMS & CONDITIONS —

For SHREE SAMARTH CITY BUILDERS AND DEVELOPERS

1. Introduction

Welcome to SHREE SAMARTH CITY BUILDERS AND DEVELOPERS (“Company”, “we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, digital platforms, customer communication channels, WhatsApp Official Business API, RCS messaging services, and any related products or services offered by us.

SHREE SAMARTH CITY BUILDERS AND DEVELOPERS is a real estate development and construction business operating from HOUSE NO. 27/3072, CENTRAL JAIL SAMOR, SAMBHAJI NAGAR, OSMANABAD – 413501, India. By accessing our services or communicating with us electronically, you agree to be legally bound by these Terms under applicable Indian laws.

If you do not agree with these Terms, please discontinue using our services immediately.


2. Definitions

  • “User” / “You” refers to any individual, customer, visitor, or entity accessing our services.
  • “Services” include real estate development, property sales, customer communication, project updates, marketing messages, and digital interactions via WhatsApp or RCS.
  • “Platform” refers to our website, WhatsApp Business API, RCS messaging, and related systems.
  • “Meta Platforms” means WhatsApp and related Meta services.
  • “RCS” means Rich Communication Services provided through telecom operators.
  • “Content” includes text, images, videos, brochures, messages, and data shared by us.

3. Acceptance of Terms

By using our Services, submitting your contact details, or communicating with us through WhatsApp, RCS, phone, email, or website forms, you expressly acknowledge that you have read, understood, and accepted these Terms.

Your continued use of our Services constitutes ongoing acceptance of any updated or revised Terms.


4. Description of Services

SHREE SAMARTH CITY BUILDERS AND DEVELOPERS provides real estate development, construction, property marketing, customer support, and informational services. We use digital communication channels such as WhatsApp Official API and RCS to:

  • Share project details and updates
  • Respond to customer inquiries
  • Send transactional notifications
  • Provide marketing or promotional messages (with consent)
  • Offer customer support

All services are provided on a best-effort basis and subject to availability.


5. Eligibility

To use our Services, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into contracts under Indian law
  • Provide accurate and truthful information

We reserve the right to deny access to any user who does not meet eligibility criteria.


6. Account Registration

Certain services may require you to submit personal details such as name, phone number, and email address. You agree to:

  • Provide accurate information
  • Keep your details updated
  • Maintain confidentiality of any credentials shared with you

We are not responsible for misuse resulting from incorrect or unauthorized access to your account.


7. User Responsibilities

You agree not to:

  • Use our Services for unlawful purposes
  • Send abusive, misleading, or fraudulent messages
  • Violate Meta, WhatsApp, RCS, or telecom regulations
  • Attempt to disrupt or misuse our systems

Any misuse may result in service suspension and legal action if necessary.


8. Payment & Billing Terms

Payments related to property bookings, services, or documentation are governed by mutually agreed terms. Prices, taxes, and payment schedules will be communicated clearly prior to any transaction.

All payments must comply with Indian tax laws and applicable regulations.


9. Subscription Renewal & Termination

If subscription-based services are offered in the future, renewal terms will be communicated in advance. We reserve the right to suspend or terminate services for violation of these Terms or applicable laws.


10. Use of WhatsApp Official API & RCS

We strictly use WhatsApp Official Business API and RCS channels in compliance with Meta Business Policies and telecom regulations. Messages are sent only to users who have provided consent or initiated communication.

Users may opt out anytime by replying “STOP” or contacting us directly.


11. Message Delivery & Compliance Policy

Message delivery depends on network availability, user device compatibility, and third-party platforms. SHREE SAMARTH CITY BUILDERS AND DEVELOPERS does not guarantee delivery timelines and is not liable for delays or failures caused by telecom providers or Meta platforms.


12. Intellectual Property Rights

All content, branding, logos, designs, text, and communication material belong exclusively to SHREE SAMARTH CITY BUILDERS AND DEVELOPERS. Unauthorized use, reproduction, or distribution is strictly prohibited.


13. Confidentiality

We maintain confidentiality of customer communications and business data. Users agree not to disclose confidential information received through our Services.


14. Disclaimer of Warranties

All services are provided on an “as is” and “as available” basis. We do not warrant uninterrupted access, accuracy, or error-free operation.


15. Limitation of Liability

To the maximum extent permitted by Indian law, SHREE SAMARTH CITY BUILDERS AND DEVELOPERS shall not be liable for indirect, incidental, or consequential damages arising from use of our Services.


16. Indemnification

You agree to indemnify and hold harmless SHREE SAMARTH CITY BUILDERS AND DEVELOPERS against any claims, losses, or damages arising from your misuse of the Services or violation of these Terms.


17. Governing Law (India)

These Terms shall be governed and interpreted under the laws of India, with jurisdiction exclusively in Maharashtra courts.


18. Changes to Terms

We may update these Terms periodically. Continued use after updates constitutes acceptance of revised Terms.


19. Contact Information

Business Name: SHREE SAMARTH CITY BUILDERS AND DEVELOPERS
Address: HOUSE NO. 27/3072, CENTRAL JAIL SAMOR, SAMBHAJI NAGAR, OSMANABAD – 413501
Phone: 9422014571
Email: shreesamarthcity2020@gmail.com